Shipping policy

To ensure that your package is properly delivered and you receive shipment within 3-6 business days, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly.  If there is issues with verifying your address, we will contact you.

If you realize that you entered your shipping address incorrectly, please contact us as soon as possible at wearauthentica@gmail.com . We will do our best to fulfill you request and change the address.  If we are unable to, we do not take responsibility for the incorrect information.

If your tracking information states that your package was delivered and you have not received it (lost/stolen). You must take this up with the United States Postal Service. Authentica Wear does not hold responsibility for package that state delivered. Shipping fees are non-refundable nor is the order.

We are not responsible for any orders lost in transit nor are we responsible for any damages that may be caused while in transit via USPS. If your package was lost, you would need to contact your nearest USPS post office and provide them with the tracking # that was sent to you once we shipped your order. Please note this becomes a matter between the customer and USPS. We can not replace your package because it was lost, it is a risk we all take when ordering online.

You will receive your order 4-5 business days from the date that it is shipped out, not from the date that it was placed.  After your payment is authorized and verified, it can still take a day to process the order. This is just an estimate, though, and doesn't include weekends or holidays.  When your order has been shipped, you will receive an email with tracking information.  If your order says delivered and you did not receive it, you must contact your local post office.  We do not issue refund for packages that state being delivered.

If you have any questions please email us at wearauthentica@gmail.com